Payment Method

Shemzpalette Payment and Refund Policy

At Shemzpalette, operated by Jessica Anne Davis, we are committed to providing a secure and flexible payment experience. We accept all major credit and debit cards, including Visa, Mastercard, Discover, and American Express, as well as payments facilitated through PayPal. Please be aware that full payment must be successfully completed before we can initiate the processing and dispatch of your order.

Order Processing and Authorization

Upon successful submission of your order, we will conduct a standard authorization check on your chosen payment card to ensure that sufficient funds are available to finalize the transaction. Your card will be charged once this authorization is approved. The funds secured at this stage serve as a deposit toward the total value of the goods being purchased. Once your order has been fully processed, prepared, and a shipping confirmation email has been sent, the amount paid will be considered the final and full payment for the items listed in the confirmation.

Production Lead Time

As many of our products are often personalized or hand-crafted to meet your specific design requests, production will only begin after your payment has been confirmed and fully processed.

Checkout Procedure

To finalize your payment on shemzpalette.com, simply click on the “Proceed To Checkout” or the “PayPal Checkout” buttons. You will then be securely redirected to the external payment-processing interface, where you have the option to pay using either your credit/debit card details or your existing PayPal account. All transactions will be processed by PayPal or other certified payment gateways, and the transaction will typically appear on your credit card statement listed under the processor’s name.

Refund Method

In the event of an approved return or cancellation, all refunds will be issued exclusively to the original payment method used for the purchase, whether that was a PayPal account or a credit/debit card.

Security Assurance

We guarantee that your credit card information is not processed through or stored on shemzpalette.com servers. No payment details are retained or shared with unauthorized third parties. We utilize industry-standard encryption and certified payment processors to protect your financial data.

Contact Information for Inquiries

If you have any questions, require assistance with an exchange, or need to discuss your refund, please ensure you provide your order number and contact us using the information below:

• Company Name: Jessica Anne Davis
• Address: 1324 DE LA VINA STREET, SANTA BARBARA, CA 93101, UNITED STATES
• Email for Support: support@shemzpalette.com