Privacy Policy

Shemzpalette Privacy & Data Protection Policy

At Shemzpalette, operated by Jessica Anne Davis, protecting your privacy and personal data is our paramount commitment. This Privacy & Data Protection Policy details precisely how we collect, process, utilize, and secure your information when you access or use our services on shemzpalette.com. By interacting with our website, you acknowledge and consent to the data practices described herein.

Information We Collect

Data Voluntarily Provided by You

When you engage with our platform—such as registering an account, making a purchase, subscribing to marketing communications, or contacting us for support—you may explicitly provide us with:

• Identity Information: Your full name.
• Contact Details: Email address (support@shemzpalette.com), phone number, billing address, and shipping address (1324 DE LA VINA STREET, SANTA BARBARA, CA 93101, UNITED STATES).
• Transaction Data: Payment method specifics (which are securely handled and tokenized solely by certified third-party payment processors).
• User Preferences: Optional notes or specified communication preferences.

Data Automatically Collected

We automatically collect certain technical and usage information from your device when you browse shemzpalette.com:

• Network Information: Your IP address, browser type, and operating system details.
• Browsing Activity: Referring web pages, internal site navigation paths, and precise timestamps of visits.
• Device Identification: The specific device type used to access our site.

We employ cookies and similar tracking technologies to enhance site functionality and tailor your shopping experience. You retain the ability to manage or disable these tracking tools directly through your individual browser settings.

How We Utilize Your Personal Information

Your collected data is used exclusively for legitimate, efficient business operations and comprehensive service delivery, including:

• Order Fulfillment: Processing transactions, arranging product shipping, and managing all related logistics.
• Communication: Responding to customer inquiries and providing essential customer service.
• Personalization: Customizing website content and refining product recommendations specifically for you.
• Marketing: Sending targeted promotional emails and updates (only when provided with your explicit consent).
• Security: Continuously monitoring our systems for fraudulent activity and ensuring overall platform integrity.
• Legal Compliance: Meeting any applicable legal or binding regulatory obligations imposed upon us.

Sharing and Disclosure of Your Information

Shemzpalette strictly confirms that we do not sell or rent your personal data to external third parties for their independent marketing use. Data may be shared only under the following, tightly controlled circumstances:

• Essential Service Providers: Data is shared with partners critical for core business functions, such as payment processors, warehousing and shipping carriers, hosting services, and technical support. These external parties are contractually obligated to uphold strict data confidentiality.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be legitimately transferred to the successor entity under standard, legally sound confidentiality terms.
• Legal Requirements: If mandated by law, government bodies, or valid legal process, we may disclose information as legally required.
• With Consent: Any data sharing outside of the purposes explicitly listed above will only occur with your explicit, informed consent.

Your Data Protection Rights

You maintain comprehensive control over your personal information and have the inherent right to:

• Access and Update: Review and request the correction of the personal data associated with your account.
• Opt-out: Withdraw consent from marketing communications at any time via the unsubscribe link provided in every email.
• Deletion: Request the permanent removal or restriction of your personal data, subject to any overriding legal limitations.

To formally exercise any of these rights, please submit a detailed request via email to support@shemzpalette.com.

Data Security Measures

We employ robust, industry-standard technical and organizational security measures, including encryption, secure servers, and strict internal access controls, to protect your data from unauthorized access, accidental loss, or misuse. While we strive for maximum security, it is important to understand that no electronic transmission or data storage method can guarantee absolute, infallible security.

Data Retention Policy

We retain your personal data only for the necessary duration required to:

• Achieve the specific purposes outlined in this policy.
• Provide ongoing services as explicitly requested by you.
• Comply with mandatory legal, tax, or regulatory record-keeping requirements.

Once data is no longer necessary for these purposes, it is securely destroyed or permanently anonymized.

Children’s Privacy

Shemzpalette is designed and intended for users who are 16 years of age or older. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently received personal data from a minor, we will take immediate and prompt steps to delete that information.

Policy Updates

This Privacy Policy may be updated periodically to accurately reflect changes in our data processing practices or to comply with evolving regulatory requirements. The latest, revised version will always be prominently posted on this page, and your continued use of our services following any revision constitutes your acceptance of the updated policy.